• Develivery to all countries
  • Free shipping on order > € 250,-
  • Step files download
  • Easy credit card payments

Ordering information


How to receive a quotation?

Your request for a Quotation will be answered within 24 hours. If you require a special product, we will inform you within 24 hours about the time we need to prepare a Quotation for you.Quotations can be requested as follows:

  • Webshop: Find your product(s) in our webshop and click on "Add to Cart". Go to "Wishlist / Cart" and click on "Order / Quotation"
  • Phone call: + 31 (0)226 332100
  • Fax: +31 (0)226332112
  • e-mail: vacuum@demaco.nl

Price information

Prices in our web shop are including packaging and shipping costs within the Benelux territory. Orders from - and to be shipped - outside the Benelux countries will be extra charged for shipping costs. Our prices are excluding VAT and including import duties within all EU-countries. Our minimum order value is €150,--.

How to place an order

Standard products should be purchased in our webshop. Your order will contain our unique Part Number and requested quantity. With your order we request your billing and shipping addresses. If you are a new customer, we require your VAT number, as well as for the registration number at your Chamber of Commerce.
For non-standard products, and for customers who may not order online, we still offer the possibility to send your order by postal mail, e-mail or fax.

Payment - Invoice

Your online order should be paid by iDEAL or credit card. If both ways of payment do not suit you, please contact us. For all Demaco orders an invoice will be sent automatically.

Order confirmation

Your online order will be confirmed within 2 working days by e-mail. Our purchasing department will keep you informed about the delivery time.

Delivery time

Delivery times, mentioned in our Quotations and in our webshop, are just indications and will be confirmed in our order confirmation. Revised order confirmations will be sent, if the delivery time has significantly changed. If you require an urgent delivery, we advise you to call Demaco at +31(0)226 332100. Express shipments and courier services may be extra charged.

Shipping

Your order will be shipped from our Demaco warehouse, using our preferred parcel shipment company. If you require to receive your order with your preferred transportation company, please indicate this with your order. Orders that require an urgent express delivery, may be shipped to you directly from our vendor. If you require a drop-shipment to your end-user, we need to have this information together with your order.